Contact & support

Last updated 2026-07-15

Support

Email support@understudyhq.com — we answer account, billing, and product questions there. Include the email address on your account so we can find you.

Billing

Subscriptions, payment methods, invoices, and cancellation are managed from Billing inside the app. Refund rules are in the Refunds & cancellation policy.

Security

Found a vulnerability? Email support@understudyhq.com with the details before disclosing publicly — we read those first.